Voicebot AI, Chatbot and booking system documentation
Choose the primary Voicebot AI + Booking scenario or the fully supported Chatbot + Booking flow. Additional integration guides are listed below.
Voicebot AI, Chatbot and booking — start here
Voicebot AI
Launch a voicebot that answers calls, handles common questions and hands the conversation to your team when human support is needed.
- Choose a voicebot setup path
- Conversation scenarios and human handoff
- Connect calls to your booking calendar
Booking system
Configure calendars, services, resources and availability. Booking works with both Voicebot AI and the text Chatbot—choose the customer-service flow that fits your business.
- Shared booking data model
- Calendar, working hours and resources
- Manage bookings from the panel and mobile app
Text Chatbot
Create a text Chatbot and connect it to the widget, API, Messenger or Telegram. Chatbot + Booking is fully supported—configure Booking in the same form, independently of the channels.
- Chatbot and company-context configuration
- Independent channels: widget, API, Messenger, Telegram
- Online bookings in text conversations
Facebook Integration
Learn how to integrate your chatbot with Facebook and Messenger. Detailed configuration instructions and practical examples.
- Facebook Developers configuration
- Messenger API settings
- Advanced conversation scenarios
WordPress Documentation
Integration with the most popular CMS. Template for installation, configuration and customization of chatbot on WordPress-based sites.
- Easy installation through WordPress panel
- Chatbot appearance customization
- Advanced analytics and reports
Website Widget
Configure the optional text chatbot and add it to your site using the editor and ready-made elements.
- Chatbot appearance customization
- Placing on website
- Shopify, Wix, Google Tag Manager, static sites
API Documentation
Complete documentation of our REST API. Integrate chatbots with your own applications, sites and systems using simple API calls.
- Authentication and token management
- Creating and managing chatbots
- Conversation search and analysis
- Webhooks and integrations
Telegram Documentation
Integrate the chatbot with Telegram and automate customer service in one of the most popular messengers. Create interactive bots with advanced features.
- Telegram Bot API configuration
- Inline keyboards and custom commands
- Advanced analytics and reports
Custom Tools
Learn how to create your own webhook-based tools for integration with external APIs and systems.
- Creating custom tools
- Webhook verification
- Testing & Analytics
Need additional help?
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